Frequently Asked Questions

How do I contact customer care?

Email us here at

How do I know if my order is confirmed?

You will receive an email to confirm receipt of order.

Will I be able to track my order?

Yes you will receive a tracking code by email and you can track you order online.

Will I be able to return the item if I am not happy?

Yes of course, please see our returns policy here.

Is my personal information kept private?

All information received through our site remains completely private and confidential please view our privacy policies here.

Do I have to pay import taxes?

For purchases outside of India the purchase may be subject to import tax. You will be informed of this at the point of purchase.

What are your shipping rates?

You can read all about our shipping policy here.

Order’s above Rs 2500 are shipping free of charge within India. OutSide india shipping charges are as applicable.

What if I can’t find what I need?

We will be happy to help. Please contact us at

Can I cancel my order anytime?

Once the order is placed Cancellation can be done only within 24 hours of order placement. Post which the order will be processed and cancellation will not be possible.

Do you offer COD & free shipping?

We do not do COD. For orders above Rs 2500/- Shipping is free. For orders below Rs 2500/- flat shipping charge of Rs 250/-. For Returns- Shipping is not refundable (For orders below Rs 2500/0) and return Shipping charge (On actuals) would be deducted from the customer balance.

How long will it take for my order to reach me?

It usually takes 7-10 days for orders to be delivered within India.



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